--- title: "Public registration, tickets and confirmation emails" url: https://www.tallievents.com/docs/registration updated: 2026-11-06 site: "Talli" --- ### All guides #### [Docs home](https://www.tallievents.com/docs) #### Getting started - [Getting started](https://www.tallievents.com/docs/getting-started) - [Organization settings and branding](https://www.tallievents.com/docs/branding) #### Venues and layouts - [Venues](https://www.tallievents.com/docs/venues) - [Floor plans and layouts](https://www.tallievents.com/docs/floor-plans-and-layouts) - [Venue map and signs](https://www.tallievents.com/docs/venue-map-and-signs) - [One layout across a series](https://www.tallievents.com/docs/series-layouts) #### Events - [Events](https://www.tallievents.com/docs/events) - [Agenda](https://www.tallievents.com/docs/agenda) - [Write with AI](https://www.tallievents.com/docs/write-with-ai) - [Cloning events](https://www.tallievents.com/docs/cloning) - [Languages and translation](https://www.tallievents.com/docs/languages) - [Registration form](https://www.tallievents.com/docs/registration-form) #### Team - [Team and roles](https://www.tallievents.com/docs/team-and-roles) - [Roles and activity log](https://www.tallievents.com/docs/roles-and-activity) #### Registration and attendees - [Public registration and tickets](https://www.tallievents.com/docs/registration) - [Attendees](https://www.tallievents.com/docs/attendees) - [Orders and group registration](https://www.tallievents.com/docs/orders-and-groups) - [Session sign-up and CE credits](https://www.tallievents.com/docs/sessions-and-credits) #### Communication - [Emails and contact lists](https://www.tallievents.com/docs/emails) - [Surveys](https://www.tallievents.com/docs/surveys) #### Planning and websites - [Tasks and checklists](https://www.tallievents.com/docs/tasks-and-checklists) - [Event website](https://www.tallievents.com/docs/event-website) #### Exhibitors - [Exhibitors](https://www.tallievents.com/docs/exhibitors) - [Brand portal and booth scanner](https://www.tallievents.com/docs/brand-portal) #### At the door - [Check-in](https://www.tallievents.com/docs/check-in) - [Devices and offline check-in](https://www.tallievents.com/docs/devices-and-offline) - [Talli for iPhone](https://www.tallievents.com/docs/mobile-app) #### Reports and AI - [Dashboard, overview and reports](https://www.tallievents.com/docs/dashboard-and-reports) - [AI assistants](https://www.tallievents.com/docs/ai-assistants) [Docs](https://www.tallievents.com/docs) / Registration and attendees # Public registration, tickets and confirmation emails Every published event has its own registration page at a stable link: `/e//`. Anyone with the link can register; attendees do not need a Talli account. ## Who can do what - Owners and admins publish events, add attendees on someone's behalf, cancel registrations and give waitlisted people a seat. - Staff can see registrations and the outbox, but cannot change them. ## Open registration 1. Create the event and set up its attendee types and questions on the Registration tab. 2. On the event page, choose **Publish** and confirm. 3. Choose **View public page** to open the registration page, and share its link. Drafts are never public: their link shows "page not found" until you publish. If you unpublish an event, its page and its tickets stop working until you publish it again. ## What attendees see The page uses your organization's brand color and logo, with a small "Registration powered by Talli" at the bottom. It shows the event's title, description, date and time (in the event's time zone), venue and the languages it is offered in. Above the form it shows the event's welcome text, when the organizer wrote one (see [Registration form](https://www.tallievents.com/docs/registration-form)). The form asks the built-in questions (name, work email, organization, preferred language, interpreter, accessibility needs) and your own questions. When the event shares contacts with [exhibitors](https://www.tallievents.com/docs/exhibitors), it also asks, unticked, whether the attendee shares their name and email with the exhibitors they visit. Questions you set for one attendee type appear only when that type is picked. The page shows how many seats are left. Below the event's details, the page shows the event's [agenda](https://www.tallievents.com/docs/agenda) day by day: each session's time, title, place, CE credits and speakers, with the description and speaker bios under **Session details**. When sessions take sign-ups, the form lists them under **Sessions** so attendees can tick the ones they plan to attend; two sessions at the same time cannot both be picked (see [Session sign-up and CE credits](https://www.tallievents.com/docs/sessions-and-credits)). If something is missing or wrong, the form says what to fix next to each answer and moves to the first one. The page works on phones and with keyboards and screen readers, and also works before (or without) JavaScript. ![The public registration page for Beat the Heat - Syracuse on a computer, with the event details and the Register form beside them.](https://www.tallievents.com/api/media/eedaefb4-7e51-42a7-92a6-937e594c689a/talli-registration-desktop.webp) ![The same registration page on a phone, with the event details above the Register form and 49 seats left.](https://www.tallievents.com/api/media/8e271c22-5925-4f64-a2ab-64cffd2af3e9/talli-registration-mobile-phone.webp) The registration page on a computer and a phone. Shown with sample data. ## Languages Attendees pick a language from the menu at the top of the page, or from the links at the bottom. A choice made in the menu is remembered for their next visit. The language they register in is saved on their registration, so their emails use it. The page, the ticket and the emails are shown in that language: the event's text (including the welcome text), attendee types, questions and choices are translated automatically, and your team can review and edit them (see [Languages and translation](https://www.tallievents.com/docs/languages)). When some of that text is an automatic translation nobody has reviewed yet, the page shows a "Translated automatically" note with a link to the original. A link with `?lang=` and a language code opens the page in that language; a language the event does not offer opens it in the event's original language. Languages written right to left, such as Arabic, are laid out right to left. ## The ticket After registering, the attendee lands on their ticket page. It shows a QR code, the ticket code (for example 7KQ4-MX29-RD), their name, attendee type, date, venue, language and whether they asked for an interpreter. Below it, a short agenda lists each session's time, title and place, unless the registration was cancelled. When the event has sessions that take sign-ups and the registration has a seat, **Pick your sessions** opens a page where the attendee signs up for sessions, joins a full session's waitlist or cancels their spot. When the event shares contacts with exhibitors, **Sharing with exhibitors** says whether the attendee shares theirs, and **Stop sharing** or **Share my details** changes it at any time. The QR code contains only the ticket code, nothing personal. The ticket link is private to the attendee: anyone with it can see the ticket, so attendees should not share it. Add to calendar and Add to Wallet are Coming soon. ![A ticket on a phone in Spanish, saying Está inscrito for Beat the Heat - Albany, with a language switcher and a note that it was translated automatically.](https://www.tallievents.com/api/media/b7fb6b6c-7d50-4597-85df-913f7af96d1c/talli-ticket-es-phone.webp) A ticket, shown in the attendee's language. Shown with sample data. ## The confirmation email When someone registers, Talli sends one email, written in the attendee's language: - A confirmed seat gets "You're registered" with the QR code, date, venue and a link to the ticket page. - A waitlist place gets "You're on the waitlist" with a link to check their place. - A waitlisted person given a seat later gets "You're registered" with their ticket. These are the event's built-in emails, shown as **On sign-up** and **On waitlist** on the event's **Emails** page. Owners and admins can reword them there; until they do, the emails use Talli's wording in every language. Reminders, follow-ups and invitations are written on the same page (see [Emails and contact lists](https://www.tallievents.com/docs/emails)). Talli does not deliver email outside Talli yet. Every email lands in the **Outbox** (in the sidebar), exactly as the attendee would receive it. ![The Outbox listing the emails Talli sent, with a Spanish confirmation email open showing the event, date, venue, ticket code, QR code and a See your ticket button.](https://www.tallievents.com/api/media/935e62b3-0a3b-4a46-8868-9085673712c8/talli-outbox-email.webp) A confirmation email in the Outbox. Shown with sample data. Ask your assistant ``` Show me the last five confirmation emails Talli sent. ``` Select the prompt and copy it into Claude or ChatGPT connected to Talli. Uses `list_outbox`. [Connect an assistant](https://www.tallievents.com/docs/ai-assistants#connect-claude) ## Capacity and the waitlist Seats are counted at the moment someone submits, so two people can never take the last seat. An attendee type with its own capacity fills up on its own, even if the event still has seats. When the event (or the attendee type) is full: - With **Waitlist when full** turned on, the page says the event is full and offers **Join the waitlist**; people who join get a waitlist place, numbered in the order they joined. - With the waitlist off, the page says the event is full and takes no more registrations. When someone cancels, their seat is free, but nobody moves up on their own. Open the Attendees page, select the waitlisted person and choose **Give a seat** to confirm them and email their ticket. Ask your assistant ``` How many people are on the waitlist for the Spring Safety Seminar? Give the next person in line a seat. ``` Select the prompt and copy it into Claude or ChatGPT connected to Talli. Uses `find_registrations`, `promote_from_waitlist`. [Connect an assistant](https://www.tallievents.com/docs/ai-assistants#connect-claude) ## Registering twice One email address registers once per event, whatever its capitals or spaces. If someone registers again with the same email, the page tells them they are already registered and that their ticket was sent to their inbox again. Talli emails the existing ticket (or waitlist place) to that address, in the language they registered in; the page itself never shows the ticket. To keep inboxes quiet, the ticket is resent at most once every 10 minutes per registration; later attempts show the same message without another email. No second registration is created and the seat count does not change. Someone whose registration was cancelled can register again with the same email; they get a new ticket, and the old ticket link stays cancelled. ## Closed and cancelled events When you close registration, or once the event has ended, the page says registration has closed. When you cancel an event, its page and its tickets say the event was cancelled. ## From an AI assistant - `find_registrations` with `{ eventId, q?, status?, ticketTypeId?, language?, limit?, offset? }`: `status` is `confirmed`, `waitlisted` or `cancelled`; `limit` is 1 to 200 (default 50). - `get_registration` with `{ registrationId }`. - `add_registration` with `{ eventId, firstName, lastName, email, ticketTypeId?, language?, answers?, sendEmail? }` (owners and admins); `sendEmail` defaults to true. - `update_registration` with `{ registrationId }` and any of `firstName`, `lastName`, `email`, `ticketTypeId`, `language` or `answers` (owners and admins). - `cancel_registration` with `{ registrationId }` (owners and admins). - `promote_from_waitlist` with `{ eventId, registrationId? }` (owners and admins); without `registrationId` the first in line gets the seat. - `list_outbox` with `{ kind?, limit? }`: emails Talli sent, newest first. Adding someone with an email, cancelling a registration and giving a seat always wait for the person's OK first. [Back to all guides](https://www.tallievents.com/docs)