---
title: "Talli for iPhone"
url: https://www.tallievents.com/docs/mobile-app
updated: 2026-11-06
site: "Talli"
---

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[Docs](https://www.tallievents.com/docs) / At the door

# Talli for iPhone

Your door staff can check people in with the Talli app on an iPhone. It scans tickets with the camera, keeps working without signal, and sends every check-in to Talli as soon as the phone is back online. Each ticket still counts once, whichever phone or browser scans it first.

## Sign in and choose your door

1. Open Talli and tap **I'm working the door**.
2. Sign in with the email and password of your Talli account.
3. Choose the event, then where you are standing, for example Main entrance.
4. Tap **Start checking in at** your entry point.

When the event is chosen, the phone saves its attendee list, and the home screen says **Ready offline**. From then on the phone can check people in even with no signal.

![Talli for iPhone after sign-in: the event Beat the Heat - Albany marked Ready offline, and a choice of where you are standing: Main entrance or a session room.](https://www.tallievents.com/api/media/11dd4f54-d987-4efe-aa46-63082455dc04/talli-iphone-event-home.webp)

Choosing your door. Shown with sample data.

## Scan a ticket

1. Point the camera at the QR code on the attendee's ticket, on their phone or printed. The first time, the app asks to use the camera.
2. Read the result card:
   - **Welcome!** (green): they are checked in now. The card shows their name, attendee type, language, and whether they asked for an interpreter or have accessibility needs.
   - **Already checked in** (amber): the ticket was checked in before. The card says when, at which entry point and by whom, and the second scan is not counted.
   - **Ticket not found** (red): the code matches no ticket for this event.
   - **Wrong event** (red): the ticket is for another of your organization's events, named on the card. Nobody is checked in.
   - **Waitlisted** or **Cancelled** (red): they have no seat, so they are not checked in.
3. Tap **Scan next** for the next person.

The phone gives a short vibration for each result, different for welcome, warnings and problems. With VoiceOver on, the app reads each result aloud, for example "Welcome! Rosa Delgado, checked in at 9:12 AM". A ticket held in front of the camera is read once; to scan the same ticket again, take it out of view for 3 seconds.

The top of the screen shows the event, the entry point, who is signed in, and how many attendees are checked in.

![The scan screen: a camera viewfinder at Main entrance with 43 of 118 checked in and a Type a ticket code button.](https://www.tallievents.com/api/media/8f51b075-7f4f-42ed-9fb3-e808ad9b1dea/talli-iphone-scan-ready.webp) ![After a scan: a green Welcome! card for Rosa Delgado with her language and an interpreter request.](https://www.tallievents.com/api/media/80d75104-557f-48a9-8fae-edc5254cb632/talli-iphone-welcome-scan.webp) ![The same ticket scanned again: an amber Already checked in card, Not counted twice.](https://www.tallievents.com/api/media/77f280df-1ffb-426f-9ee2-2c862add6f3b/talli-iphone-already-in.webp)

Scanning a ticket. Shown with sample data.

## Type a ticket code

Tap **Type a ticket code** under the camera, type the code printed under the QR code (for example 7KQ4-MX29-RD), and tap **Check in**. Capitals and dashes do not matter. Typing works on every phone, also when the camera is not allowed or not available.

If the camera was turned off for Talli, the scan screen says so and offers **Open Settings** to turn it back on.

![Typing a ticket code: the field shows 7KQ4 and explains that codes have 10 characters.](https://www.tallievents.com/api/media/42f4d218-0fd2-4c98-aabb-6a931f156cc1/talli-iphone-type-code.webp)

Typing a ticket code. Shown with sample data.

## Find someone by name

For someone without their ticket, use the **Search** tab.

1. Type part of their name, or the code on their ticket. Capitals and accents do not matter: "ramirez" finds Luis Ramírez.
2. Find them in the list. Each row shows their company and attendee type, and either a **Check in** button or the time they were checked in. Waitlisted and cancelled registrations show as such and cannot be checked in from the list.
3. Tap **Check in** on their row. The same result card as a scan appears, for example **Welcome!**, and the person is counted once, like a scan.
4. Tap **Back to search** for the next person. Their row now shows the time they were checked in.

Online, Talli searches the event's registrations as you type, so people who registered a minute ago are found too. Without signal, the phone searches the attendee list it saved, and a banner says **Offline - Searching this phone's list**. Check-ins made from the list then wait on the phone and sync like offline scans, each person counted once. If Talli does not answer for a moment, the phone also searches its own list and says so.

![Search by name: typing mar finds Marcus Lee, General admission, already checked in at 12:14.](https://www.tallievents.com/api/media/c73c44af-d9d3-402d-a609-46d432e6a47a/talli-iphone-search-name.webp)

Finding someone by name. Shown with sample data.

## Check in to a session

At an event with sessions, the **Event** tab lists them under **Sessions**, by start time, with their room and time. Sessions that ask people to sign up first are marked **Sign-up required**. Sessions that already ended are not listed.

1. On the **Event** tab, tap the session you are working at.
2. The app opens the **Scan** tab there; the top of the screen names the session and its room.
3. Scan tickets, type codes or search by name as at a door. Each check-in also checks the person in to the session, and records any credit the session gives.

At a session, the **Search** list is about that session. People already checked in at the event, for example at the main entrance, still show **Check in**. Someone another phone already checked in to the session is also offered, and the result card then says **Already checked in**, so nobody is counted twice.

Someone who did not sign up for a session that asks for sign-up is still let in. The result card says **Not signed up**, in amber, and shows them as a walk-in, so organizers can see who came without a seat. A scan at a door never checks anyone in to a session.

To go back to a door, tap it under **Where are you standing?** on the **Event** tab. Changing where you stand within the same event keeps every scan on the phone as it is.

![A session check-in for someone who did not sign up: an amber Not signed up card, checked in as a walk-in, with 1.5 CE credits.](https://www.tallievents.com/api/media/e4d91a57-5762-4d8e-a1d8-7e5fa474e284/talli-iphone-session-walk-in.webp)

A walk-in at a session. Shown with sample data.

## Without signal

When the phone has no signal, scanning keeps working. The phone decides from the attendee list it saved, and the result card shows **Will sync**. A banner says how many check-ins are waiting, for example "Offline - 4 check-ins will sync".

Every scan is saved on the phone the moment it happens, before anything is sent. Closing the app, or the phone restarting, does not lose a scan.

When the phone is back online, the waiting scans are sent in the order they were made, and the banner says **All synced** with the time. If another phone or a browser checked the same person in first, the first scan counts and the later one shows as **Already in**.

## Recent scans

The **Recent** tab lists this phone's scans at the event, newest first, with where each one stands:

- **Checked in** or **Synced**: the person is on the live count.
- **Already in**: someone scanned this ticket earlier; the row says when and who.
- **Offline**: saved on the phone, waiting to be sent.
- **Couldn't sync**: Talli did not check the person in, for example because their ticket was cancelled or moved to another event while the phone was offline.

When some scans could not sync, the banner says how many, and **Review** shows only those. From the review, **Try sending again** sends them once more, for example after an event that was closed for a moment is open again. Pull down on the list to send waiting scans right away.

![Recent scans on this phone, with a green All synced banner.](https://www.tallievents.com/api/media/b330535c-9526-4521-99d7-2b80adfc96e3/talli-iphone-recent-synced.webp)

Recent scans. Shown with sample data.

## Your account

Tap your initials at the top right of the **Event** tab to open your account. It shows:

- Your name, your organization and your role in it, for example Hudson Valley Employers Council · Staff.
- **Switch organization**, when your Talli account works with more than one organization. Pick another one and tap **Switch**; the app then lists that organization's events.
- **Open Talli on the web**, which opens Talli in Safari, where organizers set up events, see who came and change their password.
- **About Talli**, with the app's version, its environment (for example Production) and the Talli address it talks to.
- **Sign out**, which asks before signing you out.

When you sign out, the phone forgets the attendee list it saved. Your choice of event and entry point stays, so signing in again opens the same door.

## Signing out and switching events

The app does not let anyone sign out, or switch to another event or organization, while scans on the phone have not reached Talli. It first tries to send them; if that does not work, it says how many have not synced and offers **Try again**. Nothing waiting on the phone is ever deleted by signing out or switching.

If the sign-in expires while scans are waiting, the banner asks to sign in again, and the scans are sent once the same person is signed in.

## Accessibility

Talli works with VoiceOver, Voice Control and Full Keyboard Access. Every button and row is named, results are read aloud, and every button is at least 44 by 44 points. Text follows the phone's text size, up to the largest accessibility sizes. At large sizes rows stack their parts instead of cutting words off, and a ticket code breaks only between its groups. Colors meet WCAG contrast, and no result is told by color alone: each one has its own words and its own vibration. Every screen is checked with Apple's accessibility audit, at the standard text size and at an accessibility size, before each release.

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